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The Distribution System Code requires that every distributor produce its own “Conditions of Service” document.  The purpose of this document is to provide a means of communicating the types and level of service available to the customers within the distributor’s service territory

The current version of the Conditions of Service was published in 2004.  Since then, various changes to regulations and codes that govern Distributor activities have come into effect, which in turn require updates to the original document.

Check here to review the Conditions of Service (2017)


A copy of the draft Conditions of Services and Policies is also available at our office.  

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